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Shipping and Returns

Shipping within the US

Shipping is FREE for orders delivered to addresses within the US and US territories.    We usually ship within 1-2 days after receiving the order. Orders are shipped by USPS first class mail, USPS priority mail, or UPS. Most orders in the US should be received within 7-10 working days. If you have not received your order by then please contact us by e-mail at darling@darlingmodels.com.

 

Shipping to Canada

A shipping fee is assessed on Canadian orders.  Orders are shipped by USPS first class mail, USPS priority mail, or UPS and may take up to one to three weeks depending on customs.  If you have not received your order, please contact us at darling@darlingmodels.com.

 

Return/Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately by e-mail at darling@darlingmodels.com.  We will replace any defective or missing parts. Opened kits may not be returned for a refund. Returned products must be in absolutely new and unused condition for refund. A restocking fee may be assessed on all returns and shipping charges will not be refunded.